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Complete compliance guide for FBA and Vendor Central: specs, stretch wrap, FC locations, and chargeback avoidance. Florida Pallet Supply delivers new, recycled, custom, and ISPM-15 heat-treated pallets to all 67 Florida counties, with same-day dispatch from its Tampa, Orlando, Jacksonville, Miami, and Lakeland yards and a 50-pallet minimum order.
Amazon fulfillment centers process millions of shipments annually and operate some of the most automated inbound receiving systems in the world. Pallet non-compliance at Amazon is not just an inconvenience -- it can result in shipment refusal, inventory stranded at a third-party facility, and seller account restrictions. This guide covers Amazon FBA and Vendor Central pallet requirements in full, with specific guidance for sellers shipping from Florida, Georgia, New Jersey, Maryland, and Delaware.
Stamped kiln-dried pallet lumber, bulk warehouse stock, dimensional yard inventory, raw softwood logs, and sawmill operations - the supply chain behind every custom and standard pallet we ship.





Amazon publishes its pallet and packaging requirements in the Seller Central Help Center under "Shipping and routing requirements." The core specifications have been stable for several years but Amazon updates them periodically -- always check your shipment creation workflow for the most current requirements for your specific FC destination.
| Specification | Amazon FBA Requirement |
|---|---|
| Pallet size | 48x40 inches (GMA standard) |
| Pallet entry | 4-way entry required |
| Pallet condition | Grade A -- no broken boards, no damage |
| Max pallet weight | 1,500 lb per pallet (loaded) |
| Max pallet height | 72 inches (6 feet) including pallet deck |
| Overhang allowed | 3 inches max on each side |
| Stretch wrap | Required -- clear/transparent only |
| Wrap coverage | Base to top, minimum 4 passes |
| Colored/opaque stretch wrap | Not accepted |
| Black stretch wrap | Never accepted (blocks label scanning) |
| Pallet label placement | All 4 sides, upper left quadrant of each face |
| ISPM-15 (domestic shipments) | Not required |
| ISPM-15 (imported goods) | Required by USDA APHIS |
| Slip sheets | Not accepted (pallets required for LTL/FTL) |
Amazon FBA pallet requirements specify that sellers must ship floor-loaded or palletized freight on GMA-standard 48x40 inch wood pallets in Grade A condition, shrink-wrapped and labeled according to Amazon's Partnered Carrier Program guidelines. Pallets must not exceed 72 inches in height including the pallet, must not exceed 1,500 pounds, and must be wrapped with at least 5 inches of stretch wrap overlap between layers. Non-compliant pallets are refused at Amazon fulfillment center receiving docks and trigger manual processing fees.
| Requirement | Seller Central FBA | Vendor Central (1P) |
|---|---|---|
| Pallet size | 48x40 GMA | 48x40 GMA (strict) |
| Pallet program | Owned pallets OK | CHEP or approved program at select DCs |
| TiHi requirements | Not published (seller set) | Mandatory -- buyer specifies Ti x Hi |
| Stretch wrap | Required, clear | Required, clear, specific gauge requirements |
| Label placement | 4-side, upper left | 4-side per Amazon Vendor Operations Manual |
| ASN requirement | Yes (Seller Central shipment plan) | Yes (EDI 856 ASN mandatory) |
| Chargeback for non-compliance | Unplanned service fee ($100-500) | Formal PO-based chargeback (3-5% of PO value typical) |
| Pallet condition minimum | Grade A practical minimum | Grade A required in vendor agreements |
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| FC Code | Location | Type | Notes |
|---|---|---|---|
| MCO1 | Gotha, FL (Orlando area) | Sortable FC | High volume; strict pallet inspection |
| MIA1 | Opa-locka, FL (Miami) | Sortable FC | Gateway for Latin America 3P imports |
| TPA1 | Ruskin, FL (Tampa) | Sortable FC | Grade A required; automated inbound |
| JAX2 | Jacksonville, FL | Non-Sortable FC | Oversized/heavy; block pallets recommended |
| ATL6 | Stonecrest, GA (Atlanta) | Sortable FC | High throughput; pallet rejections common |
| EWR4 | Robbinsville, NJ | Sortable FC | Port Newark proximity; high import volume |
| MDT2 | Carlisle, PA (near MD) | Non-Sortable FC | Serves MD/DE market |
| BWI2 | Windsor Mill, MD | Sortable FC | Serves MD, DC, Northern VA |
| PHL7 | Gloucester Township, NJ | Sortable FC | Primary NJ/DE fulfillment hub |
Stretch wrap is a hard requirement for all Amazon FBA pallet shipments. Getting it wrong is one of the most common causes of pallet rejection.
Start stretch wrap at the base of the pallet -- wrap around the pallet deck itself to anchor the load. Work upward with 50% overlap on each pass. Finish by folding over the top of the load and securing.
Amazon recommends at least 4 complete passes around the pallet. High-weight or irregular loads should use 6+ passes. Apply moderate tension -- enough to secure the load without crushing lightweight items.
Amazon's scanning systems read FBA labels and barcodes through the stretch wrap. Clear (transparent) 80-gauge stretch film is the standard choice. Never use colored, tinted, or black film on FBA pallets.
After wrapping, verify all 4 pallet labels are visible and scannable through the film. Reposition or cut wrap and reapply if any label is obscured. Amazon's FC associates will mark pallets unreadable if labels cannot be scanned on arrival.
If Amazon receives a shipment that does not comply with their requirements (wrong pallet size, damaged pallets, missing labels, or the wrong stretch wrap), Amazon can assess Unplanned Services and manual-processing fees and can refuse, hold, or return the non-compliant delivery. Repeated violations can result in your shipping plan privileges being suspended. The cost of non-compliance far exceeds the incremental cost of Grade A pallets and proper stretch wrap.
The fastest way to avoid FBA chargebacks is to know exactly what triggers a rejection. Each row below maps a real Amazon inbound rule to what happens when you miss it and the one change that prevents it (as of July 2026).
| Rejection trigger | What Amazon does | How to prevent it |
|---|---|---|
| Pallet over 72 in tall (including deck) | Shipment refused or reworked at your cost | Cap build height at 72 in; single-stack when unsure |
| Loaded pallet over 1,500 lb | Delivery held; unplanned service fees | Split heavy SKUs across two pallets |
| Non 4-way entry pallet | Rejected at the dock (forklift access fails) | Use a 48x40 GMA 4-way block or notched-stringer pallet |
| Broken boards or Grade B condition | Damage claim; possible refusal | Ship Grade A only; inspect before wrapping |
| Colored, black, or opaque stretch wrap | Labels cannot scan; shipment blocked | Use clear wrap only, base to top, 4 or more passes |
| Overhang past 3 in per side | Rework and repackaging fees | Match the carton footprint to the 48x40 deck |
| Missing or misplaced pallet labels | Receiving delays; manual processing fee | Place labels on all 4 sides, upper-left quadrant |
| Floor-loaded when pallets are required | Unplanned Services fee per unit | Confirm palletized vs floor-load in the shipping plan |
Everything above this section is about what the pallet has to look like. This section is about what has to be true before the trailer is allowed into the yard at all, which is a different set of failures and an earlier one. A perfectly built, perfectly wrapped, perfectly labeled pallet still comes home if the appointment was never confirmed, because that decision is made at the guard shack and nobody there ever sees the load.
It is worth separating the two because they fail in opposite directions. Pallet non-compliance is usually found at receiving, after the freight is already inside and Amazon has options that cost you money. Appointment and paperwork non-compliance is found at the gate, before anything is unloaded, and the options at that point are to fix it on the phone or to leave.
| What has to be in place | What Amazon publishes | Who owns it | What happens when it is missing |
|---|---|---|---|
| A confirmed delivery appointment | Every LTL delivery to a fulfillment center needs an appointment confirmed through Amazon's Carrier Central. The carrier submits the destination, the pallet count and a requested date; Amazon confirms that slot or schedules the next one it can. | Your carrier, working from your shipment plan | No appointment means no yard entry. The trailer is turned at the gate before anyone has looked at your stretch wrap, and the load comes back to you or sits on the carrier's dock accruing storage. |
| The ISA number | The appointment number, issued in the confirmation at the end of the booking, is the Inbound Shipment Appointment. It is what the driver hands over at the guard shack to get into the yard. One ISA equals one truck. | The carrier, and the driver physically holding it | Without it the driver cannot check in even with a valid appointment on file. Consolidators sometimes try to run two shipments into one trailer on two ISAs; that is a booking error, not a shortcut, and it gets resolved at the gate rather than in your favour. |
| Box and pallet counts, before booking | Amazon requires the carrier to communicate box and pallet counts before the appointment will be scheduled at all. | You, through the carrier | The appointment simply cannot be booked without them. It also means the counts are locked in before the truck moves, so a load that grows by two pallets after booking arrives disagreeing with its own appointment. |
| A complete and valid BOL | For every LTL and FTL shipment the seller furnishes the bill of lading and supplies the carrier with the Amazon reference IDs, the shipment IDs and the tracking (PRO) number. FTL loads add the trailer and seal number. | You, the seller | A BOL Amazon cannot tie back to a shipment plan is the most common paperwork failure on an otherwise compliant load. The pallets are fine; the receiving system has nothing to receive them against. |
| Paperwork presented on arrival | The carrier presents a compliant physical BOL or delivery manifest at the fulfillment center, or an electronic BOL provided to that FC before the scheduled arrival time. | The carrier | Check-in stalls while someone tries to reach your carrier's dispatch. On a tight appointment window a stall and a miss are the same outcome. |
| Palletized, or a floor-load decision made on purpose | Pallets are required for shipments moving on an Amazon Partnered carrier and preferred for non-partnered carriers. Floor loading sits under its own separate policy rather than being a free choice. | You, at shipment creation | Floor loading where pallets were required is already one of the fee triggers in the rejection table above. The decision belongs in the shipping plan, not at the loading dock at five o'clock. |
| Prep and labeling done before the freight leaves | Amazon ended prep and item labeling services for the US FBA store effective 1 January 2026, across inventory sent into FBA directly and through Amazon Warehousing and Distribution, Global Logistics, Send and the Supply Chain Portal. FNSKU labels, bagging and bundling are now yours or your prep partner's. | You, at origin | This is the newest change on this page and the one most likely to catch a returning seller. Unprepped units used to be fixable on site for a fee. They are not any more, so a prep miss now travels the whole way to the FC before it becomes a problem. |
| Labels that still match the plan | Pallet labels are generated inside the Seller Central shipment workflow and carry that shipment's identity, four to a pallet, one per side. | You, and whoever prints last | Editing a shipment plan after the labels are printed is the quiet one. The pallets look perfect, the film is clear, all four labels scan, and they scan as a shipment that no longer exists in the form Amazon is expecting. |
The short version: the pallet specification decides whether your freight is accepted, and the appointment decides whether it is allowed to arrive. An LTL delivery to an Amazon fulfillment center needs a confirmed Carrier Central appointment, an ISA number in the driver's hand at the guard shack, box and pallet counts communicated before booking, and a complete BOL carrying the Amazon shipment ID and PRO number. Since 1 January 2026 it also needs prep and item labeling finished before the freight leaves origin, because Amazon no longer performs either in the US.
One sequencing point that costs Florida shippers more than it should. In most operations the load is built first and the appointment is chased afterwards, which means the pallets are wrapped and staged before anyone knows what date they are actually leaving. If the confirmed slot lands a week out, that stretch-wrapped load is now sitting in a humid warehouse for a week with no air movement through it, and film that was applied to a dry load traps whatever moisture the boards pick up while it waits. Booking the appointment before wrapping, rather than after, is a scheduling habit rather than a compliance rule, and it removes the problem entirely.
Sources for this section are Amazon's own published requirements for sellers and carriers, including Carrier Central guidance, the Seller Central requirements for LTL, FTL and FCL deliveries, and the Amazon developer changelog announcing the end of US FBA prep and item labeling on 1 January 2026. Requirements are current as verified in September 2026 and Amazon revises them; confirm against your own shipment creation workflow and the destination FC before you build the load. Florida Pallet Supply supplies the pallets, not the appointment, and nothing here is a substitute for Amazon's current published policy.
Amazon FBA requires GMA 48x40 standard pallets for LTL and FTL shipments to fulfillment centers. Pallets must be 4-way entry, Grade A condition, and able to support loads up to 1,500 lb per pallet (Amazon's FBA inbound limit per pallet). Block pallets are preferred at many FCs due to better forklift compatibility with Amazon's Kiva robot infrastructure.
Amazon's official guidance requires pallets to be in 'good condition' -- no broken boards, no missing deckboards, and structurally sound. High-grade recycled GMA pallets (Grade A) that meet these criteria are generally accepted. However, Amazon reserves the right to refuse pallets at receiving, and Grade B or below is a significant rejection risk. New or Grade A recycled pallets are the safe choice.
Amazon will not unload pallets that fail their receiving inspection. Your shipment will be marked as 'undeliverable' in Seller Central and you will be responsible for return freight at your expense. Amazon charges a $100-500 unplanned service fee per affected shipment in some cases. Consistent pallet rejections can result in your inbound shipping plan being flagged and your ability to create new inbound shipments being restricted.
Yes. Amazon requires pallets to be stretch-wrapped with transparent (clear) stretch film. Wrap should start at the pallet base and extend over the top of the load. Minimum 4 passes recommended. Colored or opaque stretch wrap is not acceptable because Amazon's scan systems require line-of-sight to labels. Black stretch wrap is never acceptable for FBA inbound shipments.
Yes. Amazon Vendor Central (1P wholesale) shipments follow Amazon's Vendor Operations Manual, which has stricter specifications including mandatory CHEP or equivalent pallet programs at some DCs, specific label placement rules, and TiHi requirements. Seller Central FBA is more flexible but still requires GMA 48x40, Grade A condition, and compliant stretch wrapping. When in doubt, new GMA pallets with professional stretch wrap meet both standards.
Grade A GMA 48x40 for Amazon fulfillment centers. Same-day delivery available.

Florida Pallet Supply delivers new, recycled, and custom pallets across FL, GA, NJ, MD & DE.